Your trust is what matters most to us. This Privacy Policy clearly and transparently explains how mahkota8 collects, uses, stores, and protects your personal information as a user of our platform.
We do more than comply with data protection laws — we go further to ensure every piece of information you entrust to us remains secure at all times.
All data transmitted between your device and mahkota8's servers is protected by 256-bit SSL encryption — the same security standard used by leading banks worldwide.
Mahkota8 has never and will never sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent.
You have the full right to access, correct, transfer, or delete your personal data stored at mahkota8 at any time through your account settings.
User data is stored on servers protected by multiple layers of physical and digital security, with continuous 24/7 monitoring and regular data backups.
Payment processing at mahkota8 uses PCI-DSS certified processors. Your credit and debit card details are not stored directly on our servers.
In the event of any data breach affecting your information, mahkota8 is committed to notifying affected users within the timeframe required by applicable law.
This Privacy Policy describes the data protection practices of mahkota8 ("we", "Platform") regarding personal information we collect from users ("you") who access or use the mahkota8 website, mobile app, and related services. By using our platform, you agree to the collection and use of information as described in this Privacy Policy. This Policy should be read together with Terms and Conditions mahkota8.
Quick Summary: We only collect information strictly necessary to operate the platform, we do not sell it, and you may request deletion of your data at any time.
When you register an account or use mahkota8 services, we collect information you provide directly, including:
When you visit the mahkota8 platform, our systems automatically record certain technical information for security and service improvement purposes:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, web browser | Compatibility & security |
| Network Data | IP address, ISP, approximate location | Verification & fraud prevention |
| Session Data | Login time, pages visited, session duration | Account security |
| Gaming Data | Betting history, wins, account balance | Transaction records & compliance |
| Cookie Data | Session tokens, language preferences | User experience |
In some circumstances, we may receive information about you from trusted third parties such as identity verification service providers, payment processors, or fraud prevention agencies — solely for the purpose of verifying and securing your account.
Mahkota8 uses the information collected solely for the following purposes:
Important: mahkota8 does not use your personal data for any purpose other than those stated above. We do not carry out automated profiling to make decisions that affect your rights without human oversight.
Mahkota8 has never sold, rented, or traded user personal information to any third party for marketing or commercial purposes. This is our unwavering core commitment.
We share your information only with the following parties and only to the extent necessary to operate our services:
All mahkota8 service partners are required to comply with our privacy policy and are not permitted to use user data beyond the scope of services provided.
In certain situations, mahkota8 may be legally required to disclose user information to authorised authorities, including law enforcement agencies, courts, or regulatory bodies. Any such disclosure is made only where a valid court order or clear legal obligation exists.
Our Commitment: When we are required to disclose information for legal reasons, we will notify you if permitted to do so under the applicable law.
Cookies are small text files stored on your device when you visit the mahkota8 website. They help the platform remember your preferences, maintain your login session, and deliver a smoother, more personalised experience.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain features of the mahkota8 platform, and you may be unable to log in or use some functions normally.
As a mahkota8 user, you have the following rights regarding your personal data. You may submit any requests related to these rights through our support team:
Request a copy of all personal data we hold about you
Correct any information that is inaccurate or incomplete
Request deletion of your personal data, subject to legal obligations
Receive your data in a machine-readable format for portability
Object to the processing of your data for specific purposes such as marketing
Request restriction of your data processing under certain circumstances
How to Submit a Request: Contact the mahkota8 support team via live chat on the platform. We will process your request within 30 business days. Identity verification may be required before your request is processed.
Mahkota8 implements multiple layers of technical security to protect user data:
Access to user data within the mahkota8 organisation is strictly limited. Only staff who require access to perform their specific duties are permitted, and all access is logged and audited on a regular basis.
Shared Responsibility: While we do everything possible to protect your data, the security of your account also depends on your own actions — use a strong password, never share your login credentials, and enable 2FA on your account.
Mahkota8 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law:
| Data Categories | Retention Period |
|---|---|
| Active account information | Throughout the active account period + 5 years after closure |
| Financial transaction records | 7 years (financial regulatory compliance) |
| KYC Documents | 5 years after account closure |
| Security & access logs | 2 years |
| Cookie & session data | Up to 12 months or until deleted by the user |
When the retention period expires or upon a valid user request, mahkota8 will delete or anonymise your personal data from our active systems. Backup copies will be deleted within our standard backup cycle. Please note that some data may need to be retained longer due to legal obligations, even if you request deletion.
Mahkota8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. When material changes occur, we will:
Your continued use of the mahkota8 platform after any amendment's effective date constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
Recommendation: We recommend reviewing this Privacy Policy periodically to stay informed about how we handle your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the mahkota8 Data Protection Officer (DPO) team is here to help.
For official data rights requests such as access, correction, or deletion, please clearly state the type of request and include the required identity verification information when contacting us.
Complaints to Authorities: You also have the right to lodge a complaint with the relevant data protection authority in your country if you believe your privacy rights have been violated.